Privacy Policy — Camp Nation
Last updated: 24 September 2026
About this policy
Camp Nation operates campnation.com.au. This policy explains how we handle personal information when you browse our website, purchase products or contact us.
For privacy enquiries, email info@mounterin.com.au.
Information we collect
When you place an order, create an account or contact us, we may collect your name, email address, telephone number, billing and delivery addresses, order details and any information you include in your messages.
Our website may also collect technical information such as your IP address, browser type and website activity through cookies and similar technologies.
How we use your information
We use personal information to process orders and payments, arrange delivery, provide customer support, handle returns, maintain business records and help protect our store against fraud.
If you subscribe to marketing communications, we use your contact details to send those communications. You can unsubscribe using the link in our emails or by contacting us.
Payments
We accept PayPal and credit card payments. The payment provider handling your transaction processes the information needed to complete the payment under its own privacy policy. We receive transaction information needed to confirm payment, manage your order and process refunds.
Sharing information
We may share information with service providers involved in operating our store, including payment processors, delivery providers, website hosting providers and IT support.
Where a supplier fulfils your order, we may provide the information needed to arrange delivery, such as your name, delivery address and contact details.
We may also disclose information when required or authorised by law.
Cookies
Cookies help website features work, including shopping carts and account sessions. You can manage cookies through your browser settings, although disabling them may affect website functionality.
Keeping information secure
We take reasonable steps to protect personal information against misuse, loss and unauthorised access or disclosure. No online service can guarantee complete security.
We retain information for as long as reasonably needed for the purposes described in this policy, including applicable recordkeeping requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Access, corrections and complaints
You can contact info@mounterin.com.au to request access to or correction of your personal information, or to raise a privacy concern. We may need to verify your identity before responding.
For complaints, please explain what happened and how you would like the matter resolved. We will investigate and aim to respond within 30 days. If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au, where applicable.
Policy updates
We may update this policy when our practices change. The latest version will appear on this page with an updated date.
